You always keep in touch: even if you have not enough money on your account to make a call.
The service alows you to send a request to call you back to any Ukrainian operator‘s subscribers even if you have zero account balance. You can receive a free incoming roaming call from any Kyivstar subscriber as well.
Via the Please, Call me Back service the subscribers can send free of charge notice to the other subscriber asking him to call back.
380ХХ ХХХ ХХ ХХ — the number of subscriber you need to contact
The subscriber can send a message with a request to call back to the phone numbers of all Ukrainian operators.
The service is provided both in Ukraine and in the roaming.
Using the service in Ukraine:
Please, dial the following digits combination
For example: You dialed
Using the service abroad:
If you send
For example: if your phone number is
Please note: In the roaming Kyivstar subscribers can identify the incoming call, dialed by the 819 code without any mistakes. The incoming call shall be performed from the number
*130*1#- Activation of the actual number displaying mode
*130*2#- Activation of the service number +380672222000 displaying mode
*130*3#- Number displaying status checking
Please, note: Only Kyivstar subscribers can call you via the network code 819. If you, staying in the roaming, receive incoming calls from subscribers of Vodafone, Lifecell, Intertelecom or Ukrainian Telesystems, the calls shall be charged according to the roaming incoming calls tariff rates depending on the region where you are.
To get the information about the format of Please, Call me Back service request you can dial
The first 8 requests per calendar month are not charged; starting from the ninth on each request shall cost UAH 0.10 including all taxes and fees. The number of “Please, call me back” requests is unlimited for the subscribers within Ukraine. In the roaming the fee for sending requests is not charged. The maximum number of requests is 50.
Tariff rate per minute call via the code 819 is 15.00 UAH including VAT. The Pension Fund fee in the amount of 7.5 % of the service cost is additionally charged excluding VAT. Tarification is rated per second starting from the 1 second of each conversation.
The service is provided automatically. Service connection and disconnection are not provided.